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Legal

Privacy Policy

How FLY-CUP ("we", "our" or "us") collects, uses and protects your information across our official website and B2B OEM/ODM manufacturing services.

Effective Date: October 19, 2026Last Updated: October 19, 2026
Privacy

Your Privacy, Our Commitment

This policy applies to every visitor of www.fly-cup.com and to all business communications with FLY-CUP.

At FLYCUP ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our official website or engage with our B2B OEM/ODM manufacturing services.

01

Information We Collect

Because we operate primarily as a B2B manufacturer, we only collect information necessary to establish business communications, process inquiries, and deliver custom manufacturing solutions.

  • Business Contact Information: When you submit an inquiry form, request a quote, or download catalog materials, we may collect your name, business email address, phone number, company name, job title, country, and specific product requirements.
  • Automatically Collected Data: When you browse our website, we may automatically collect technical data including your IP address, browser type, operating system, referring URLs, device information, and pages viewed.
  • Trade Show & Inquiry Data: Information provided directly to our representatives during trade shows (e.g., Canton Fair) or corporate communications.
02

How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

  • Responding to your inquiries and providing custom OEM/ODM product quotes.
  • Communicating regarding manufacturing specifications, sample production, and order fulfillment.
  • Improving our website functionality, visual layout, and user experience.
  • Sending periodic B2B promotional emails or product catalogs (you may opt out at any time).
  • Complying with legal and regulatory obligations.
03

Data Protection & Overseas Facilities

We implement appropriate technical and organizational security measures to protect your personal and business data against unauthorized access, alteration, disclosure, or destruction.

Please note that as a manufacturer with dual production capabilities in China and Thailand, your business communication data may be processed by our international sales and support teams strictly for order execution and customer support.

04

Sharing & Disclosure of Information

We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, managing inquiry forms, or analytics services under strict confidentiality agreements.
  • Legal Compliance: When required by law, subpoena, or other legal processes to protect our legal rights.
05

Cookies and Tracking Technologies

Our website uses essential and analytical cookies to analyze site traffic, optimize website performance, and enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly without cookies.

06

Your Rights (GDPR / CCPA / International Buyers)

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Rectification: The right to request access to or correction of the business contact data we hold about you.
  • Erasure ("Right to be Forgotten"): The right to request the deletion of your personal information from our contact database.
  • Opt-Out: The right to unsubscribe from direct marketing communications at any time via the "Unsubscribe" link in our emails or by contacting us directly.
07

Third-Party Links

Our website may contain links to external websites (such as official social media channels). We are not responsible for the privacy practices or content of these third-party sites.

08

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."

09

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Company Name: Zhejiang Feiyang Cup Co., Ltd. (FLY-CUP) · Flying Vacuum Container (Thailand) Co., Ltd.
  • Email: sales@fly-cup.com
  • Phone: +86 579-87067069
  • Address: No. 1198 Songishi West Road, Xicheng, Yongkang City, Jinhua City, Zhejiang Province, China
  • Website: www.fly-cup.com

Questions about your data?

Our team is ready to answer any privacy-related questions or data requests.